Questionnaire
  Dear Partner.

Your satisfactory is our success. ZEBEX had been focusing on providing better products and services for all customers, and to be sure that we best understand your needs, please spend some time to fill out this questionnaire. The ZEBEX group will work on the precious information you had provided to set up our strategy and goals, and to improve our sales procedure, products, services and our business relationship as a whole.

You are the partner that we values, and your opinion means a lot to us, so we hope you will not hesitate to give us your best suggestions.

Once again, thank you for spending your precious time in this questionnaire, your effort will help ZEBEX to improve further.
Company:
Contact Person:
  Date:
(M/D/Y)
 

Remark:
5 = very satisfied, 4 = satisfied, 3 = acceptable, 2 = not acceptable, 1 = totally not acceptable

1. Product  
   
2 1
a. Product range
b. Technology competence
c. Quality
d. Functionality
e. Reliability
f. Design
g. Accessory
2. Service  
a. Inquiry respondent
b. Sales support
c. RMA services
d. Telephone manner
3. Delivery  
a. Order fulfillment
b. Rush order delivery capability
c. Pre-announcement of delay shipment
d. Packaging
4. Marketing  
a. Brand exposure in your country
b. Master catalogue
c. Advertisement
d. Promotion
  Other Comments: